Why does bt broadband keep disconnecting

BT HUB keeps disconnecting. Hi, My BT hub keeps disconnecting and flashing orange. Thanks in advance Mike. Message 2 of A BT line test cannot detect a noisy line. Message 3 of Hi, Thanks for the quick reply, There is a bit of crackling but nothing that i would say was overly bad? Thanks Mike. Message 4 of Message 5 of Thanks Mike It should be totally silent, as its the crackling noise which is causing the home hub to disconnect.

What does your master phone socket look like? Message 6 of It was perfectly fine before I upgraded last January from Superfast Fibre Plus I tried the quiet line test and can hear no noise. My box appears to be similar to number 6. Any suggestions please? DiscoDave1 Aspiring Contributor. Message 7 of More info.

If your BT broadband home network is playing up, you're not alone. The bug disrupts the connection between two devices linked over the Wi-Fi signal — and the only way to get everything working smoothly is to disconnect part of your signal. A good example of how this glitch impacts customers every day is with Wi-Fi connected speaker systems, like Sonos.

During the setup, both the Sonos kit and your smartphone, like an iPhone, need to be connected using the same Wi-Fi network. As you might be aware, all routers supplied by Internet Service Providers ISPs allow devices to connect via two frequencies. There's a 2. Both of these signals work in tandem and your devices will often jump between the two as you move around the home without you even noticing. This one would re-establish an internet connection, but the regular dropouts were annoying, to say the least.

To me, for one. Click the button below to…. He was once Deputy Editor of Mail Online and remains in therapy to this day. Email Barry at barry bigtechquestion.

This site uses Akismet to reduce spam. Learn how your comment data is processed. Having similar issues with BT Hub 5. Reduced to babbling incoherence, I wait for the problem to resolve itself in the same mysterious manner in which it arose.

The constant disconnection — right in the middle of replying to forum posts and other scenarios where I have lost work has been the last straw. However, after a week of rediced glitches on the Smarthub, it has again started disconnecting, causing utter disruption to the Blu-Ray, Smart TV, and mobile devices at the other end of the house. I too have HH6, and am experiencing the same frustrating drop-outs every day — did you manage to get to the bottom of this issue, or have any recommendations for fixes?

I went back to the HH5. I have just finished a month long saga with BT and lack of internet. He updated some wiring new faceplate? Obviously your article is now a bit of worry! However, I wonder if he is right and that changing technology developments are making internal aspects in our homes etc obsolete and the cause of such problems.

Thanks for your blog on this.